Frequently asked questions
Welcome to our Frequently asked questions page. We have compiled a list of common questions and answers to help you with your shopping experience. If you have any additional questions or concerns, please don't hesitate to contact us.
Q: How can I place an order?
A: You can place an order on our website by adding items to your cart and checking out. Alternatively, you can contact us to place an order over the phone or via email.
Q: What payment methods do you accept?
A: We accept Cash On Delivery (COD).
Q: How long does shipping take?
A: Our handling time is 1-2 business days, and transit time is 5-7 business days for orders within the United Kingdom.
Q: Do you offer international shipping?
A: We currently only offer shipping within the United Kingdom.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for new, unused items. Please refer to our Return and Refund Policy for more information.
Q: How can I track my order?
A: You can track your order using the tracking information provided in the shipping confirmation email. Alternatively, you can contact us for assistance.
Q: Can I cancel my order?
A: If you wish to cancel your order, please contact us as soon as possible. We may not be able to cancel your order if it has already been processed or shipped.
Q: How can I contact you?
A: You can contact us via phone, email, or through the contact form on our website. Please refer to our Contact Us page for more information.